Returns & Exchanges
At Guardian Technologies, we stand behind our home health and wellness solutions with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we offer a straightforward process for returns and exchanges to ensure your peace of mind.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our customer support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).
- 2.Package Your Item
Securely pack the product in its original packaging, ensuring all filters, power cords, and instruction manuals are included to qualify for a full refund.
- 3.Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
- 4.Verification and Refund
Once our technicians inspect the returned unit, we will process your refund to the original payment method or ship your replacement item within 5 to 7 business days.